01 Information we collect
Account Information
When you create an account, we collect your email address and password. Your password is stored securely and is never accessible in plain text.
Device Information
When you register an e-ink display device, we collect the device MAC address, model, and connectivity data (battery level, WiFi signal strength, online status). This data is used to manage your devices and display content.
Location Data
If you grant location permission, we collect your device's location to auto-detect your timezone and to configure location-based dashboard templates (e.g., weather). Location data is only accessed when you explicitly configure a location variable or register a device. We do not track your location in the background.
Bluetooth Data
We use Bluetooth Low Energy (BLE) to discover and provision compatible e-ink devices nearby. Bluetooth scanning data is processed locally on your phone and is not transmitted to our servers, except for the device MAC address during registration.
Dashboard Data
When you create and configure dashboards, the template selections and variable configurations you choose are stored on our servers to render and deliver content to your devices.
Biometric Data
If you enable biometric login, authentication is handled entirely by your device's operating system. We do not collect, store, or transmit any biometric data such as fingerprints or facial recognition data.
02 How we use your information
We use the information we collect to:
- Provide, maintain, and improve the INKGLANCE service
- Render and deliver dashboard content to your e-ink devices
- Authenticate your identity and secure your account
- Communicate with your registered devices
03 Data storage and security
Your data is stored on servers operated by Solidist LLC. We use HTTPS encryption for all data in transit and token-based authentication to protect your account. Authentication tokens are stored securely on your device using platform-provided secure storage.
04 Data sharing
We do not sell, rent, or share your personal information with third parties, except:
- When required by law or legal process
- To protect the rights, safety, or property of Solidist LLC or our users
05 Data retention
Your account data and device configurations are retained as long as your account is active. You may request deletion of your account and associated data by contacting us.
06 Your choices
- You can deny location and Bluetooth permissions at any time through your device settings. Some features may not work without these permissions.
- You can enable or disable biometric authentication in the app settings.
- You can delete individual dashboards and devices from within the app.
- You can request full account deletion by contacting us.
07 Children's privacy
INKGLANCE is not directed at children under 13. We do not knowingly collect personal information from children under 13.
08 Changes to this policy
We may update this policy from time to time. We will notify you of significant changes through the app or by other means.
09 Contact
If you have questions about this privacy policy or want to request data deletion, contact us at:
privacy@inkglance.com